Privacy Policy

This Privacy Policy explains how STM MACHINERY L.L.C. ("STM MACHINERY", "we", "us") collects, uses and protects information you provide through this website. This is a draft prepared for review and does not constitute legal advice.

Information we collect

When you submit our Request a Quotation or contact forms, we collect the information you provide: your name, company, email address, phone number, country, industry, the equipment or requirement you describe, your preferred contact method, and any files you choose to attach. We may also collect standard technical information such as your approximate location and browser type through analytics, where enabled.

Why we collect it

We use this information solely to respond to your enquiry, prepare quotations, provide the products and services you request, and communicate with you about your requirement. We do not sell your personal information.

How attachments are handled

Files you attach to an enquiry are transmitted to our team by email so that we can review your specifications. Please avoid submitting confidential information you do not wish to share. We retain enquiry information only as long as needed to handle your request and for legitimate business records.

How we may contact you

We may contact you using the details you provide and your preferred contact method (email, phone or WhatsApp) in connection with your enquiry.

Analytics and cookies

Where enabled, we may use analytics tools to understand how visitors use our website and to improve it. See our Cookie Policy for details. You can control cookies through your browser settings.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you, subject to applicable law. To make a request, contact us using the details below.

Contact

For privacy enquiries, email info@stm-machinery.ae.